21st Century Things

Just after having a webchat with a customer care member of my bank who was using smiley faces throughout the conversation.

I found this weird but guess this is the way the world is going, on the other hand it’s great news for the likes of @Rocko as its lessens the likelihood of him having to talk to people over the phone.

The first world problem’s thread would cover this.

I disagree on two grounds:

a) I don’t necessarily see this as a problem, just a new development that will probably take some time to get used to.
b) It’s not necessarily confined to first worlders, it’s more to with the changing environment that a class issue.