Customer Service Experiences - Good & Bad

200 pc

Well done ref taking no prisoners ref family
Doctors differ patients due etc etc
HSE is shagged

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Tut tut

Who: Fastway Couriers
Reputation level: Seemingly the worst delivery merchants in the country with a rarely seen 1.6/5 rating on Google
Issue: Actual vendor didn’t put the Eircode or me contact details on the delivery and Radoslaw (chippy demeanor) isn’t currently fluent as Gaeilge so understandably had trouble using Google Maps in the unforgiving Connemara terrain
Resolution: After navigating the near impossible trek to their live chat I was dealt with promptly and next day delivery was arranged. All arrived on the expected delivery date.
Verdict: 4 stars - Given how many horror stories I’ve heard I was pleasantly surprised at their support. However I’m understandably probably in the 1% of positive Fastway outcomes.

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Electric Ireland, was on hold for 1 hour 20 minutes, when the call went through got the dreaded beep beep, cunts!!!

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They mugged you off there

The laughter of my children will be my revenge.

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Is it possible to raise a complaint to the financial regulator for bank having terrible customer service?

Probably, but they probably wouldn’t get back to you for a couple of months

Yerrah im 1 day away from the cunts. What are the auld folk suppposed to do when bank branches are glorified phone shops rasing IT tickets

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Eir. Positive.

After many failures to sort a commercial bill I got a helpful agent who skillfully danced around gdpr and gave me a solution.

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Tbh -eir I’d rather lose a tooth, discover I’ve piles support shamrock rovers than go back to the lying inept cunts

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You can add meteor to that list.

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Agreed - eir own them

Great service from my gp. I picked up some chest filth from juhy junior a few weeks ago. Real dirty rolling chest cough. Hit the doc two weeks ago, got antibiotics but they did nothing. Had pneumonia in april so he was wary about it getting root. Went to pay and was about to be charged 65 by the assistant, before she went 'oh hes just put through its only 50 for you cos its a follow on from previous. Nice one.
Fast forward to yesterday, rang up, no appointments, actually hell see you on his break. New meds and no charge on the consultation cos it was a follow up. Out in 15 mins.
50e total. If that was my kids doc theyd have charged full whack 70e each time.

11 Likes

There’s still an odd good one out there.

He must think you’re homeless

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Bill Tormey might be a crackpot but it hides his good side

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Theres just no way a fgaeler would pass up a few quid.

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Would you give over. Doctors are vastly overpaid in this country…no matter the issue or length of time it’s 60 quid - 99.9% of the time. They are printing money and jamming in patients wall to wall… Take your pressure, listen to your chest… That’ll be 60 quid. Maybe take this antibiotic for the chest, another 30 quid in the pharmacy… while I’m here doc will you check my bloods… Sure, that’s another 10 euro.

Hi Doc, im here about the little lump on my forehead… That’s a cyst Tom, i send you to the specialist to check it out, that’ll be 60 notes please… Hi mr specialist, im here about the lump on my forehead… Hi Tom, that’s a cyst. That will be 170 notes please…

3 Likes