Customer Service Experiences - Good & Bad

It’s illegal to give them the stuff if they don’t have a waste licence.

It’d be better to just burn it

We have had a day long experience of the HSE and Limerick regional hospital (I don’t get the uhl thingy).

Excellent service and care is all I can say. And very good facilities to go with it.

If only they could sort out a&e.

Tomorrow is another day and we will go back to see how it is progressing.

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Was in the tip in Ballymount the other day. Was told after it’s travellers own the whole thing. Serious operation they have going, fair play to them if it is them

I found the recycling centre out the curragh line in Galway equally excellent. Weighed on the way in and out. A young lad helped us with everything. Gave him a few Bob as a thanks and he looked genuinely delighted unlike some of the servers who seem to expect you to tip for a takeaway coffee these days (1 euro is the set amount on the top scanner). Cost twenty notes in total for the recycling.
Only gripe is no recycling of cans.
A much more pleasant experience than you’d expect.
I absolutely agree about polystyrene. Should be banned.

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Five euro for a carload in Limerick. 12 for car and trailer or a van.

People are quick to rate the HSE totally based on the length of the queue at A+E in a few regional hospitals, the trollies etc are regrettable but my experiences with parents kids etc have been positive also

I can only say I am shocked and distressed at some of the treatment my dad has had.

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Fuck me, that’s great value. Was asked for 42 here for car and trailer in Ballymount day before last. Let me at it for 30 in the end

On the flip side of that, I know of a relatively young man, who waited a year for a scan (didn’t have private health care) and it will likely cost him his life.

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All because the cunts don’t work on weekends.

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I pay 5 euro for a black bin bag irrespective of weight (or size of bag) so a fiver for a carload is very reasonable. €1.50 then for a bag of recycliing. There is a separate charge for heavy duty cardboard but that is never enforced.

In my experience the medical care can be outstanding though sometimes disorganised, but the administration and communication aspects are in an absolute heap.

Is that the one at Greenhills? Key Waste I think. They are one of the biggest operators in the country

People don’t generally judge the HSE on Trollies, that’s the media

What they do judge the HSE on is the screw ups that cost them loved ones and those are legion. I’m happy that your experiences were good but I’ll wager most on here, myself included, can relay tales where people they know have been misdiagnosed, not seen for years, vital tests mislaid etc etc ad nauseum

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All that… and the good stuff too. Mrs J’s dad got diagnosed with a very serious lung disorder, one that would be terminal. They were in bits. A couple of months later they were rang back and told it was wrong, the doctor hadnt seen all the xrays/scans. Turns out he only has a mild chest complaint…
Winner of the HSE Danger bingo!

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90% of the nurses are absolutely amazing people and hold the whole shit show together. It’s a cluster fuck inside in the hospitals at the moment. It’s really, really bad

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My sister had an accident a few years ago. Went in and was told there was no panic and that there definitely wasn’t glass in her eye. 6 hours later she was seen and now she’s forever lost sight in her eye.

My mother was in the a and e in 2019 on Christmas Eve and in to Christmas Day. 19 hours before she was seen. It was like what you’d imagine a hospital would look like after a natural disaster or a train crash. People just thrown everywhere.

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Doctors and nurses are off Christmas time. Your own fault if you get sick around then.

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i’m in there now - presented tuesday 27th of July with a ruptured Achilles at about 9.30pm - got seen at about 1am and the triage nurse gave me 2 paracetamol, a pair of crutches and told me to go to the elysian as I had private health care as I wouldn’t be seen that night. So, next day I went to the Elysian for a scan and the doctor there was like, yeah, you’re fucked, operation required immediately, he spent the next 2 hours on the phone trying to get me into a hospital in Cork to no avail, the best he could do was an appointment at 7.30am the next morning back in CUH. Up at 6.30 taxi out to CUH didn’t get seen until after 8.30am. Brought in to a triage trolley because I had caught covid up in the A&E on the Tuesday and was feverish, left there until 12.30 when an orthopedic consultant came and rubbed the back of my heel once, didn’t even look at the scans from the elysian that I was told to bring with me. Just gave a rub and said yeah, rupture, we’ll put you in a cast for 2 weeks and give you a pain prescription and anti inflammatory - waited another hour and got a cast put on. then waited for the prescription for a while, a nurse came and said - oh you can go - no prescription. grand.

Between the jigs and reels - they somehow fucked up my clinic and instead of being put with the doctor who initially saw me they put me with a doctor who’s clinic is on a different day - so I ended up missing almost a week and a half of being in the initial cast - so I was in it for 3.5 weeks and it should have been 2. So I went to this new doctor yesterday - new cast for 2 weeks. So I’m 1.5 weeks behind in recovery already… which doesn’t sound a lot - but it is when you can’t drive or do pretty much anything. Again, yesterday, I had an appointment for 1.30, checked in at 1.15 - not a budge til 2.45. You expect it, but it’s still fucking mad that you don’t get seen for an hour after your appointment time, in fact, i expected worse so I was pleasantly surprised.

It’s an absolute mess up there

oh - i was told to make an appointment for 2 weeks after that by the doctor again - went out to reception - he block booked the day for appointments - the receptionist had to ring the doctor and get him to open up a place for his own clinic, I mean… for fuck sake

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