Customer Service Experiences - Good & Bad

Shit. Sorry to hear that. The achilles is meant to be a complete cunt of an injury. At least youre wfh and self employed right? Small mercies i know…

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yeah I’m billing away lad. I’m very, very lucky in that sense

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A ruptured achilles is a pure bollix of an injury. Sorry for your troubles.

They’ll surely operate, though? Leaving it in a cast won’t cure it.

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You went from being told that you need an operation straight away after scans in this Elysian place, to a lad in the HSE rubbing you ankle and deciding that all you needed was a cast? You might still need that operation…

they have my foot facing down in the cast forcing the tendon together and they’ll slowly move the foot up and stretch the heel apparently, there was a nurse telling me they hardly do achilles operations any more

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I’m terrified of that to be honest - that in 6 or 8 weeks I’ll be back up there getting the heel opened and back at square one

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And a belt of MRSA on top of it.

Ive used it to dump a hape of electical goods. Free of charge tbf yourman in limerick said drive on. The weee charge was a great incentive

I’ll shit all over the place

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Fucking hell!

Shock horror. People receive a good service when they go to hospital.

There is almost a learned helplessness to it - we don’t expect much and when we get a good service we overstate it when it’s the basic we should be expecting.

By the way - I’m glad it went well and hope all is good. :+1:

Are you off the road for a good stretch? Mate of mine did similar recently and that was a dose for him, he’s living out the country a bit so the car was vital,

I don’t have an automatic so I’m fucked. I’m off it the last 3 and a bit weeks and I’ll be non/partial weight bearing for a minimum of 3 months. I’m completely non weight bearing now for at least another 4 weeks but the last 2 of that might be in a space boot.

I’m dependent on lifts from herself and mates and neighbours, who’ve all been very obliging.

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GPs are off. That’s the big problem.

There aren’t enough GPs to go round, isn’t that a big issue?

I think you could spend an endless amount of money on the health service and you’ll still have problems.
How does our public health service stack up against other first world countries, are we a laughing stock internationally

No, not at all, but the money spends badly. Also, the country is running a massive surplus, and some could be invested sensibly in long term planning. Facilities are expensive, but they are needed, but none excuses basic poor care and communication.
It’s worse in the UK and america, better in Europe and Australia/NZ and Canada.
It falls short of par for a very very wealthy western society though imho, not all down to money.

I’d be friendly enough with a lady who is fairly high up in the financial structures of the HSE, a fucking dynamo and I’d say they’ll lose her soon enough. She recently moved across from the private sector - a real high achiever - and she is ground down by the sheer weight of middle management and process waste, she was brought in to change things and she can’t understand how slow they are to adapt

Evolution in the form of adapt or die does not apply.

Meanwhile my positive experience continues with this mornings check-in call.

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An individual left the private sector thinking they could change middle management excess and processes within the HSE? Hope that works out for her but I wouldn’t be holding my breath.

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one particular process and function in particular from what I can gather, brought in specifically for the job. I don’t know the tacit details but from the last time I spoke with her she was just frustrated with the speed things happened or didn’t happen.