Are the people who are having problems all from the same site?
No, have had 5 people trial it. The two based here in the UK it worked fine for, the users in Africa, Bangalore and Belgium cannot access. i have added a hperlink base to see if it helps
Not https?
Have they IE installed? Make sure they don’t have work offline ticked under the file menu in IE even if it’s not their default browser because that affects Word and Excel.
Also get them to try and open one of the links from the file menu in Word to see if Word can open the link. Are there redirects or anything on the page you’re linking to?
I found the root cause. The woman who maintains the website and stored all these documents online saved the original document incorrectly
So why could they open fine for you?
Don’t know, have had her move all related documents over to the where the main document is and had her update the links in the document and it is now working for her. Just waiting on the others to verify
That’s fine. I’m going to go ahead and mark the issue as closed.
Did you sort this Chewy?
I am regression testing here, boring as fuck.
Based on the recommendations of some music critiques on here I am Listening to Midlake here as I test, jesus… I’ll be off to the hardware store to buy a rope soon if I don’t take the headphones off, and people used to give out about Radiohead.
These lads would have Thom taking the laces out of his shoes.
Never ever ever stand over some code from two bit cunt from Bangalore has thrown together. Upsince 5am trying to recify his mess, changes backed out but left plenty of a mess. #cunt
:lol:
The Indian culture.
3 weeks to do a piece of work.
A daily checkpoint to progress. “are you happy that work is proceeding as planned”
“yes, very happy” is the answer every day for 15 days.
3 weeks later on deadline day. All systems are go. India can you release your code into our environment for integration testing.
DISASTER
Ive seen this scenario played out year after year in different companies. Wasted time and money.
You need to stand on these fellas toes day upon day and hammer the requirments into them.
At least im in QA these days and I only report problems but dont fix them.
Just after a 3 hour meeting about Data Centre Migration. I have the feeling it is going to be a long 18 months
Is it ye’re own datacenter or are ye moving to another provider?
I’d say that would be some pain in the hole of a job.
[quote=“The Runt, post: 761079, member: 181”]Is it ye’re own datacenter or are ye moving to another provider?
I’d say that would be some pain in the hole of a job.[/quote]
I work for a company who were sold off from a large multinational to a Private Equity group early last year. we now have a load of TSA’s and have to migrate everything off theor datacentre/servers to our own. a lot of it will be IBM cloud based
Anyone here familiar with any ecommerce platforms?
Vaguely enough, what do you need to know
Just looking for recommendations really, giving someone a hand setup a site.
Thinking of going with Opencart, free to setup but you pay for plugins, other offerings like Spotify & Magento charge a monthly fee & take a cut out of sales.
I wouldn’t be much use, the only one I have used/tested is a bespoke one that was developed for a client
The Indian culture.
3 weeks to do a piece of work.
A daily checkpoint to progress. “are you happy that work is proceeding as planned”
“yes, very happy” is the answer every day for 15 days.
3 weeks later on deadline day. All systems are go. India can you release your code into our environment for integration testing.
DISASTER
Ive seen this scenario played out year after year in different companies. Wasted time and money.
You need to stand on these fellas toes day upon day and hammer the requirments into them.
At least im in QA these days and I only report problems but dont fix them.[/quote]
Standard stuff from India really. I had an awful experience when I had to do a handover of work to them. For 6 weeks the lad from India was over here and I was showing how to troubleshoot problems on middleware and databases. The lad would then send off an email to his manager and everyone else involved saying what was done on that day. So anyways time came for India to take over the support and we got an email to say that the team that was taking over dont support databases. This is after the lad sitting here for 6 weeks taking notes, asking questions and sending progress reports and not once did he say that they don’t support databases.
They are like ronseal and only do what it says on the tin and that is just barely doing what they are suppose too. 
I rang a reseller today for support on a software I paid a decent whack of money for off them.
They told me their “specialist” for that particular product would ring me back. Your man rang me back and knew less about the software than I did. I ended up having to talk him through some very basic procedures. Very annoying.