an elderly friend of mine, having recently recovered from a serious illness, ventured into the city centre recently to meet some old friends. he was a little apprehensive about going in at such a busy time but we all persuaded him it was a good idea and that he coudl avail of public transport home. after a few well deserved drinks with the childhood friends he had from the orphanage he went to get the bus back to the hospice from where he remembered the bus stop used to be when he worked in town at the soup kitchen. the stop wasnt there and had been replaced by the new luas structure. he was a little taken aback and decided to ask someone to direct him to the nearest bus stop. he picked the tallest guy at the stop as he figured they might be an off duty garda. there might have been a little bit of panic in his fail voice as he asked the guy where he could get a bus from. the beanpole guy snapped at him aggressively and started to lecture him on cross-city Luas infrastrucure and the “extensive public awareness campagin the RPA had undertaken to educate the public about changes to the transport system” and that these changes had been well flagged for over a year, he left the gangly man bewildered and aghast at what Ireland had become and the lack of assistance he got. he was mugged later that night and died a few days later. wrong, just plain wrong.