Guys, I was privy to somebody having a customer service experience today.
I was in Junior’s on Bath Avenue, Dublin 4 at lunchtime. I was waiting for my sandwich (cc @thedancingbaby) having ordered it and paid at the cash register. Another gentleman came in, completed his order and went to the register to pay. I observed the following interaction:
Customer: "Just a chargrilled chicken sandwich to takeaway…"
Employee: "€6.95 please."
Customer: "Do you have any crisps or…[voice trailed off]"
Employee: "Merry Christmas too!"
Customer: "No, I asked if you had any crisps…"
Employee: "Oh my God, I thought you said “merry Christmas”. We don’t sell crisps."
Laughing all around
Absolutely incredible scenes.