She may get used to that, there’s no appetite for change in the HSE for anyone. Why would there be, there’s zero accountability and always a process or grade to blame and round and round it goes. You’ll see it the next time you visit a hospital
Do you know anyone who would swap you their automatic car for a few weeks? I did it recently for my brother in law.
no fucker down here has an automatic. I was going changing my car soon anyway so I may just buy an automatic
1 Like
Bank of Ireland and their prehistoric systems. My credit card wasnt working yesterday. I put it down to their IT glitch but still not working today. I ring up customer service. As I’m apparently a ‘Premier Customer’ they transfer me to ‘Premier Support’. I’ve had to verify my identity twice at this stage.
Then they realise its actually Credit Card support I need (which is what I rang in the first place) so they transfer me over and assure me that my details will transfer straight across. Anyway, I’m back to the main menu again and get to someone in Credit Cards eventually who proceeds to verify who I am for the third time. They then confirm that my card is in fact not working which is what I told them initially. They query a transaction as being unusual that I tried to make as being the reason. And then ask why I didn’t respond to the text message security flag. Sure I got no message says I, how could I reply. This sends the poor lass into a frenzy.
Eventually they realise I’m legit and I just want to use the fucking card. They transfer me to the Security Unblocking Team who sounds like Asutosh holed up in a toilet cubicle such is the echo off him. He then asks me to verify my identity for the 4th time and confirms that the card is blocked and he can help. He just has some further security questions to run through. He then reels off a load of transactions from before the card was blocked and asks me if they were mine. I agree. He then tells me some of the transactions that didn’t go through which I agree to. He finally tells me he’ll unblock the card but it’ll take half an hour. And next time he asks if I could respond to the security message. I tell him I got no message and he just laughs in a ‘sure I’m hardly surprised’ tone.
I eventually get off the phone 25 mins later. Tis no wonder they had an ATM malfunction when they’re obviously using systems held together by sellotape built in the 80s
4 Likes
They wish they were that modern
Didn’t take long for the BOI wagons to start circling.
A fella told me before when they were tendering for the IT overhaul that’s been going on for about 5 years now that it was going to be the biggest iT project in Europe such was the cost of it because there were over 500 individual systems operating in isolation from each other
They don’t even know how half of it works it’s so long since it was built
2 Likes
I doubt it’s even close to an exaggeration either
2 Likes
The old “you never responded to our message” spiel. Has happened me a couple of times. Even after I rang them in advance of a trip to tell them not to block transactions from that location.
Ohhhhh was on a pitch when a buddy snapped his
Into a joke or something
Soreeeeeee
40 odd years ago,
Fucked up his soccer and martial arts
Used play with the old Derry city fir a while
Obviously come on leaps n bounds since.
NDLS what a lazy shower of fuckers.
Not sure if the customer service is good or bad in Sky because I’ve never managed to talk to a human. Have had three days of trying to sort the internet after switching from Vodafone.
Tried going back to the shop where we ordered it from, tried about 4 different numbers which all lead you back to the same menu where a robot tells you to try plugging it in and out. Tried Facebook no response.
Eventually found a WhatsApp number today and hopefully will be sorted tomorrow. Was very close to canceling the whole fucking thing only if I crawled back to Vodafone they’d have had me over a barrell on price. And it was slightly cheaper anyway and the Vodafone TV is fucking shite.
Some pain in the fucking hole. If I’d known then what I know now I wouldn’t have bothered me bollox switching.
As bad as I have experienced now
1 Like
Get a case number off them. Mention comreg to them.
Look up the rules of making a complaint to comreg.
1 Like
Does the wife forgive you?
Or did you give her a cock and bull story?
I’ve gone the reverse. Those cunts in sky started double dipping, helping themselves to an extra 30/month for line rental when my original contract was up. I don’t even have a fucking landline…
Swapped to Vodafone who sent 4 different engineers to do the install. First 3 all wanted to dig up bit of the drive. Having spent weeks of the summer laying cobble on new drive, was never going to happen.
4th guy came and had me feed cable from the street to him through existing box which he’s not supposed to do but we did anyway. Top service
I think you’ve made an error going to sky but here’s their number in the event you need it again: 0818762917
I had similar experience with switch to Vodafone in work. 4 different engineers from a company they contract came before they fixed it. Eventually got fixed up with line which runs through internet, but have been left with infuriating call waiting service which cuts in on current calls. Vodafone helpline say repeatedly there is no call waiting service on the line.
I only switched as your man said I’d save a few euro a month
Keep saying you want to cancel
‘Cancel subscription, cancel subscription’ etc etc and you’ll get a human being much much quicker
3 Likes
keeps repeating you want to talk to a human when you are on the phone to bots, they will get you onto to a person, amazon are the same
1 Like