Any OneNote experts on here? @stones_off your name pops up in a search.
I’ve a serious sync problem ongoing.
I lost a load of pages there yesterday trying to fix the sync problem.
I have them backed up but it won’t restore them while the sync problem exists.
Any ideas?
OneNote can’t sync your notes right now. We’ll keep trying.
and I noticed it wasn’t syncing to my phone. So of course I went at it. It’s seems, and has always been slow to seemingly do anything. Anyway at one stage it did flash up a size warning on one folder only. So that’s when I split the folder and lost stuff in cyber space.
The internet isn’t very helpful. It says the size limit is 2GB but I can’t find it that’s for a whole notebook or just for a single folder. I’d be well over two for the big notebook.
Since I split it, it’s been syncing away for a good six hours now. No errors. If only the bloody sync icon would spin or something it would give you a bit more confidence that something is actually happening.
Mostly I leave it alone and it starts working again of it’s own accord. But it’s been hanging now for weeks, not hours.
I forgot to mention that when I tried to split the large folder it told me I couldn’t do that as the notebook wasn’t synced. Figure that one out. That’s when the fun started.
Yea, it’s a known fix to ‘physically’ close the notebook. But when you reopen it, it takes ages to rebuild the database. And seeing as it wasn’t synced in the first place you’d have no confidence it would rebuild it correctly anyway.
I gradually bit by bit, over the course of a few days, I took everything out of the Notebook until there was absolutely nothing left in it. I divided the material between four or five other Notebooks which work fine.
The old Notebook was still 2.6GB with absolutely nothing inside it and still wouldn’t sync. I think Microsoft might have been getting me back for that little storage expansion trick I used further up in the thread. I emailed them but sure heard nothing back.
One of my Notebooks is still over 2Gbs and works fine.